Cookie Policy

Last updated: 13 April 2025

This Cookie Policy explains how CounterCarbon Ltd ("we", "us"), company number 17061500, uses cookies and similar technologies when you use SupplyFi.

1. What are cookies?

Cookies are small text files placed on your device by a website. They are widely used to make websites work efficiently and to provide information to the site owner. Similar technologies include local storage, session storage, and pixels.

2. Cookies we use

Strictly necessary cookies

These cookies are essential for the Service to function and cannot be disabled. They include:

  • Authentication session cookies — set by Clerk to keep you logged in securely.
  • CSRF protection tokens — protect against cross-site request forgery attacks.
  • Load balancing cookies — set by our infrastructure to route requests correctly.

Functional cookies

These cookies remember your preferences and improve your experience:

  • UI preferences — remembering sidebar state, column widths, and display settings.
  • Locale/timezone settings — ensuring dates and times display correctly for your region.

Analytics cookies

We may use analytics tools to understand how the Service is used and where we can improve it. These cookies collect anonymised data about pages visited, time spent, and features used. No personally identifiable information is collected through analytics cookies.

Third-party cookies

The following third-party services may set cookies:

  • Clerk — authentication and session management
  • Stripe — fraud prevention and payment processing (on billing pages only)

3. Managing cookies

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific sites. Note that disabling strictly necessary cookies will prevent you from logging in or using the Service.

Browser-specific guidance:

4. Changes to this policy

We may update this Cookie Policy from time to time. We will notify you of material changes via the platform or by email.

5. Contact

CounterCarbon Ltd
Company No. 17061500
Registered in England and Wales
Email: privacy@supplyfi.co.uk